Unlocking Design’s Full Business Potential
A COMMISSIONED STUDY CONDUCTED BY FORRESTER CONSULTING ON BEHALF OF ADOBELearn how organizations’ maturity around design systems unlocks business value, especially in producing a more consistent customer experience, higher customer satisfaction and getting products to market faster.
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In this Study
- Adobe commissioned Forrester Consulting to survey 385 global design leaders, developers, and user experience (UX) professionals at enterprises
- Companies are focusing on design to keep up with changing customer expectations and competition
- Leading design teams have invested in design systems and are reaping CX and business benefits
- Recommendations to guide prioritization and areas for design system investment
Our Key Takeways
1
Technology + talent
Even as businesses prioritize and invest in design, design teams are still struggling to keep up without the right technology and talent to succeed.
2
Invest More
There is benefit and direct business impact to investing more in design systems
3
Recommendations
Recommendations as teams consider where to make further investments in design system